Refund policy
Exchange Policy
At [ VIDAS PREMIUM ], customer satisfaction is our priority. Please review our exchange policy below:
Exchange Eligibility
1. Items are eligible for exchange within [7 days] of purchase.
2. To qualify, items must be:
• Unused, unwashed, and in their original condition.
• In the original packaging with all tags and labels attached.
3. Proof of purchase (e.g., receipt or order confirmation) is required.
Non-Exchangeable Items
The following items are not eligible for exchange:
• Sale or clearance items.
• Customized or personalized products.
Exchange Process
1. Submit an exchange request by contacting us at [ vidaspremium123@gmail.com ] or visiting our store.
2. After approval, bring or ship the item to [return address/store location].
• Shipping costs for exchanges are the responsibility of the customer, unless the product was defective or incorrect.
Exchange Options
You may exchange the item for:
• The same item in a different size, color, or style (subject to availability).
.
Defective or Incorrect Items
If you received a defective or incorrect item, please contact us immediately at [].
Final Notes
• Exchanges are processed within [7-10 business days] after receiving the returned item.
• [VIDAS PREMIUM] reserves the right to refuse any item that does not meet the above conditions.
If you have any questions or concerns, feel free to reach out at :- [ vidaspremium123@gmail.com ].